Return Policy

Return & Refund Policy

Last Updated: November 12, 2026

Important Note:

Our current policy supports a 30-day reporting window for damaged, defective, or misprinted items and lost packages. It does not cover buyer's remorse or incorrect size/color selections.

At GoofyWear, customer satisfaction is important to us! Every T-shirt is made especially for you, so please review our return and refund policy before placing your order.

1. Returns & Exchanges

Because our products are made to order, we do not accept returns or exchanges for:

  • Choosing the wrong size.

  • Selecting the wrong color.

  • Changing your mind after placing an order.

  • Deciding that you no longer want the product.

Please review our size guide and product details carefully before completing your purchase.

2. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, we'll be happy to help!

Please contact us within 30 days of receiving your order and provide:

  • Your order number.

  • A brief description of the issue.

  • Clear photos showing the problem.

Once your claim has been reviewed and approved, we'll arrange a replacement or refund at no additional cost.

You do not need to return the affected item unless we specifically instruct you otherwise.

3. Lost or Missing Orders

If your order hasn't arrived, please contact us so we can investigate the issue.

For orders lost during shipping, we'll work with our fulfillment partner to find a suitable solution, subject to verification and the applicable shipping claim requirements.

Please report missing orders within 30 days of the estimated delivery date.

4. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned because of an incorrect or incomplete shipping address, additional shipping charges may apply if a replacement shipment is requested.

5. Refund Processing

If your refund request is approved, we'll process the refund to your original payment method.

Please allow some additional time for your payment provider or bank to reflect the refund.

6. How to Contact Us

Need help with an order? We're here for you!

Please reach out through our Contact Us page with your order number and details of the issue. Our team will review your request and help you find the best solution.

Thank you for shopping with GoofyWear!

We appreciate your support and hope our goofy designs bring a smile to your day.